Effect of Digital Tools Adoption on Project Team Performance at Military Teaching Hospital in Rwanda
DOI:
https://doi.org/10.47604/ijepm.3834Keywords:
Digital Tools Adoption, Project Team PerformanceAbstract
Purpose: Despite substantial financial and structural investments in digital health infrastructure in Rwanda, the actual impact on project team performance within major healthcare facilities remains constrained by workflow misalignments, interoperability issues, and adoption challenges. This study investigated the effect of digital tools adoption on project team performance at the Rwanda Military Referral and Teaching Hospital.
Methodology: The study employed a quantitative research methodology utilizing a descriptive and correlational research design. A stratified random sampling technique was applied to select a representative sample of 223 respondents from a target population of 500 project team members, comprising clinical, administrative, and IT support staff. Primary data were collected using structured, validated questionnaires and analyzed using SPSS software. The analysis incorporated descriptive statistics, Pearson correlation, and multiple linear regression to test the study's hypotheses.
Findings: The study achieved a high response rate of 92.8%, ensuring data reliability. Descriptive results indicated strong respondent agreement that digital tools enhance communication, coordination, and decision-making. Inferential analysis revealed that digital tools adoption has a statistically significant and positive effect on project team performance (p < 0.001). Specifically, the regression model demonstrated that digital tools adoption accounts for 25.7% of the variance in project team performance (R² = 0.257), with a unstandardized coefficient indicating that a one-unit increase in digital tools adoption leads to a 0.522-unit improvement in overall team performance.
Unique Contribution to Theory, Practice and Policy: The study concludes that digital tools adoption is a fundamental strategic driver that transforms project team dynamics, significantly enhancing team efficiency, cross-functional communication, and the overall quality of service delivery. To maximize these benefits, it is recommended that hospital management prioritize the continuous, user-centric optimization of digital platforms, institutionalize role-based digital literacy and change management training, and invest in robust underlying digital infrastructure to mitigate adoption barriers.
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Copyright (c) 2026 Isingizwe Carine, Dr. Naomi Njoroge, (PhD)
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