Effect of Emotional Intelligence on Employee Job Satisfaction in Remote Work Environments in Japan

Abstract

Purpose: To aim of the study was to analyze the effect of emotional intelligence on employee job satisfaction in remote work environments.

Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.

Findings: Research indicates that emotional intelligence (EI) plays a crucial role in enhancing employee job satisfaction in remote work settings. Leaders with high EI are better equipped to manage virtual teams by fostering communication, understanding emotional needs, and providing support, which contributes to higher employee morale and satisfaction. Studies show that employees who perceive their leaders as emotionally intelligent report greater job satisfaction, feeling more valued and connected despite the physical distance.

Unique Contribution to Theory, Practice and Policy: Emotional intelligence theory, job characteristics theory & social exchange theory may be used to anchor future studies on the effect of emotional intelligence on employee job satisfaction in remote work environments. Given the growing prevalence of remote work, organizations should invest in emotional intelligence training programs tailored to remote environments. Policymakers and organizational leaders should consider incorporating EI into remote work policies. For instance, clear guidelines for emotional well-being, stress management, and virtual team dynamics could be embedded into official remote work protocols.