The Influence of Quality Management on Performance of Level Five Hospitals in Kenya
DOI:
https://doi.org/10.47604/ijscm.3562Keywords:
Quality Management, Health, PerformanceAbstract
Purpose: This study endeavored to establish the influence of quality management on performance of level five hospitals in Kenya.
Methodology: The researcher used correlational research design and both qualitative and quantitative data were combined. The Research Instruments were both structured and semi structured. The target population of this study was 328 respondents comprising procurement, finance, pharmacist and administration directors within level five hospitals in the forty-seven counties. The research used census survey. The researcher applied a purposive random sampling technique since the respondents share the same features with high skills, technical knowledge and the experience on the area of study. The data was analyzed by Statistical Package for the Social Sciences version 26 and the same was translated and presented in the form of data tables, graphs, pie charts and histograms.
Findings: The Pearson correlation coefficient of 0.671 indicated that there was strong positive linear relationship between Quality Management and performance of level five hospitals.
Unique Contribution: The study recommended that donors should increase their funding on health government operations, but this benefit should come at a price, that donors demand to date with accounts of how their funding is use and to see assessable results.
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Copyright (c) 2025 Titus O. Okore, Dr. Anthony Osoro (PhD), Dr. Anthony Karani (PhD)
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