Influence of Knowledge Management Practice on Performance of Manufacturing Firms. A Review of Literature

Authors

  • Phillis Weru

DOI:

https://doi.org/10.47604/ajikm.1740

Keywords:

Manufacturing Companies, Innovation, Performance, Product, Knowledge Management Practices

Abstract

Purpose: The purpose of this study is to assess the influence of knowledge management practice on the manufacturing firms.

Methodology: The research was carried out with consideration given to previous theoretical literature

Findings: The study revealed that knowledge management has a positive significant impact on the performance of manufacturing companies. It facilitates innovations in production, manufacturing process and stirs operational performance and this helps the company to remain competitive in the market as it's able to meet customer demands.

Unique Contribution to Theory, Practice and Policy: The authors has highlight on importance of knowledge management practice to improve performance of these firms. The study therefore recommends that all firms should create room for knowledge sharing in their operations to enhance sustainability and continuity of manufacturing sector.

Downloads

Download data is not yet available.

References

Abdallah, A. B., Phan, A. C., & Matsui, Y. (2016). Investigating the effects of managerial and technological innovations on operational performance and customer satisfaction of manufacturing companies. International Journal of Business Innovation and Research, 10(2-3), 153-183.

Agunda(2012). Assessment of knowledge knowledge and practices of health workers on management of the pentavalent vaccine in Nairobi, kenya

Allameh, S. M., & Zare, S. M. (2011). Examining the impact of KM enablers on knowledge management processes. Procedia computer science, 3, 1211-1223.

Andreeva, T., & Kianto, A. (2011). Knowledge processes, knowledge"intensity and innovation: a moderated mediation analysis. Journal of knowledge management, 15(6), 1016-1034.

Arvanitis, S., Loukis, E., & Diamantopoulou, V. (2013). The effect of soft ICT capital on innovation performance of Greek firms. Journal of Enterprise Information Management.

Bennet, A., Bennet, D., & Avedisian, J. (2015). The course of knowledge. Frost, WV: MQIPress.

Camisón, C., & Villar-López, A. (2014). Organizational innovation as an enabler of technological innovation capabilities and firm performance. Journal of business research, 67(1), 2891-2902.

Chen, Y. S., Chang, C. H., & Wu, F. S. (2012). Origins of green innovations: the differences between proactive and reactive green innovations. Management Decision, 50(3), 368-398.

Chuang, C. H., Chen, S. J., & Chuang, C. W. (2013). Human resource management practices and organizational social capital: The role of industrial characteristics. Journal of business research, 66(5), 678-687.

Cingöz, A., & Akdoğan, A. A. (2011). An empirical examination of performance and image outcome expectation as determinants of innovative behavior in the workplace. Procedia-Social and Behavioral Sciences, 24, 847-853.

Dahiyat, S. E. (2015). An integrated model of knowledge acquisition and innovation: examining the mediation effects of knowledge integration and knowledge application. International Journal of Learning and change, 8(2), 101-135.

Dalkir, K. (2013). Knowledge management in theory and practice. Routledge.

Damanpour, F., & Aravind, D. (2012). Managerial innovation: Conceptions, processes and antecedents. Management and organization review, 8(2), 423-454.

Delen, D., Zaim, H., Kuzey, C., & Zaim, S. (2013). A comparative analysis of machine learning systems for measuring the impact of knowledge management practices. Decision support systems, 54(2), 1150-1160.

Drucker, P. F. (2013). Implementing the effective management of knowledge: Knowledge-worker productivity: The biggest challenge. In The knowledge management yearbook 2000-2001 (pp. 267-283). Routledge.

Fagerberg, J., & Mowery, D. (2015). Recent research on innovation and economic change. Innovation, Technology and Economic Change, Edward Elgar, Cheltenham, pp. xiii-xxiii.

Ferreira, J. J., Fernandes, C. I., Alves, H., & Raposo, M. L. (2015). Drivers of innovation strategies: Testing the Tidd and Bessant (2009) model. Journal of Business Research, 68(7), 1395-1403.

García-Morales, V. J., Matías-Reche, F., & Verdú-Jover, A. J. (2011). Influence of internal communication on technological proactivity, organizational learning, and organizational innovation in the pharmaceutical sector. Journal of Communication, 61(1), 150-177.

Gibson, B., Hassan, S., & Tansey, J. (2013). Sustainability assessment: criteria and processes. Routledge.

Gunday, G., Ulusoy, G., Kilic, K., & Alpkan, L. (2011). Effects of innovation types on firm performance. International Journal of production economics, 133(2), 662-676.

Hamid, S. A. (2015). Investigating the knowledge sharing activities among postgraduates students using social media tools (Doctoral dissertation, Universiti Utara Malaysia).

Hashi, I., & Stojcic, N. (2013). Knowledge spillovers, innovation activities, and competitiveness of industries in EU member and candidate countries. Economic annals, 58(198), 7-34.

Heisig, P., Suraj, O. A., Kianto, A., Kemboi, C., Arrau, G. P., & Easa, N. F. (2016). Knowledge management and business performance: global experts' views on future research needs. Journal of Knowledge Management, 20(6), 1169-1198.

Helmig, B., Ingerfurth, S., & Pinz, A. (2014). Success and failure of nonprofit organizations: Theoretical foundations, empirical evidence, and future research. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 25, 1509-1538.

Hoque, Z. (2014). 20 years of studies on the balanced scorecard: Trends, accomplishments, gaps and opportunities for future research. The British accounting review, 46(1), 33-59.

Hoskisson, R. E., Hitt, M. A., Ireland, R. D., & Harrison, J. S. (2012). Competing for advantage. Cengage Learning.

Hurmelinna"Laukkanen, P. (2011). Enabling collaborative innovation-knowledge protection for knowledge sharing. European Journal of Innovation Management.

Inkinen, H. T., Kianto, A., & Vanhala, M. (2015). Knowledge management practices and innovation performance in Finland. Baltic Journal of Management.

Jimnez-Jimnez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of business research, 64(4), 408-417.

Kaboro(2013). Factors that influence the level of knowledge management in public sector organizations in Kenya: case of the ethics and anti-corruption commission

Kör, B., & Maden, C. (2013). The relationship between knowledge management and innovation in Turkish service and high-tech firms. International Journal of Business and Social Science, 4(4).

Kraaijenbrink, J., & Spender, J. C. (2011, November). Theories of the firm and their value creation assumptions. In Annual International Conference of the Strategic Management Society (pp. 6-9).

Kruger, C. J., & Johnson, R. D. (2013). Knowledge management according to organisational size: A South African perspective.

Lendel, V., Hittmár, Š., & Siantová, E. (2015). Management of innovation processes in company. Procedia economics and finance, 23, 861-866.

Lichtenthaler, Ulrich. "Open innovation: Past research, current debates, and future directions." Academy of management perspectives 25.1 (2011): 75-93.

Liu, H., Ke, W., Wei, K. K., & Hua, Z. (2013). Effects of supply chain integration and market orientation on firm performance: Evidence from China. International Journal of Operations & Production Management.

Mangwa(2021).Knowledge Sharing on Organizational Performance of Kenya Revenue Authority

Mazdeh, M. M., & Hesamamiri, R. (2014). Knowledge management reliability and its impact on organizational performance: An empirical study. Program.

Mohrman, S. A., & Lawler III, E. E. (2012). Generating knowledge that drives change.

Mousa, F. T., & Chowdhury, J. (2014). The relationship between organizational slack and innovation: Revisited. American Journal of Business, 29(1), 26-42.

Naidoo, V., & Wu, T. (2014). Innovations in marketing of higher education: Foreign market entry mode of not-for-profit universities. Journal of Business & Industrial Marketing, 29(6), 546-558.

Omalaja, M. A., & Eruola, O. A. (2011). Strategic management theory: Concepts, analysis and critiques in relation to corporate competitive advantage from the resource-based philosophy. Economic analysis, 44(1-2), 59-77.

Parker, H. (2012). Knowledge acquisition and leakage in inter"firm relationships involving new technology"based firms. Management Decision.

Prez"López, S., & Alegre, J. (2012). Information technology competency, knowledge processes and firm performance. Industrial Management & Data Systems, 112(4), 644-662.

Prez-Luño, A., Gopalakrishnan, S., & Cabrera, R. V. (2014). Innovation and performance: The role of environmental dynamism on the success of innovation choices. IEEE Transactions on Engineering Management, 61(3), 499-510.

Sethibe, T., & Steyn, R. (2016). Organizational climate, innovation and performance: A systematic review. Journal of Entrepreneurship and Innovation in Emerging Economies, 2(2), 161-174.

Shaukat, S., Nawaz, M. S., & Naz, S. (2013). Effects of innovation types on firm performance: An empirical study on Pakistan's manufacturing sector. Pakistan Journal of Commerce and Social Sciences (PJCSS), 7(2), 243-262.

Sok, P., & O'Cass, A. (2011). Achieving superior innovation-based performance outcomes in SMEs through innovation resource-capability complementarity. Industrial Marketing Management, 40(8), 1285-1293.

Spender, J. C. (2014). Business strategy: Managing uncertainty, opportunity, and enterprise. OUP Oxford.

Tanriverdi, H., & Uysal, V. B. (2011). Cross-business information technology integration and acquirer value creation in corporate mergers and acquisitions. Information Systems Research, 22(4), 703-720.

Thandi (2012). Effects of knowledge management on the competitive advantage of millers in Kenya: a case of Unga limited

Thatcher, J., Alao, H., Brown, C. J., & Choudhary, S. (2016). Enriching the values of micro and small business research projects: co-creation service provision as perceived by academic, business and student. Studies in Higher Education, 41(3), 560-581.

Wahome (2012). The effects of knowledge management on performance of vehicle valuation firms in Kenya

Wang, K. L., Chiang, C., & Tung, C. M. (2012). Integrating human resource management and knowledge management: From the viewpoint of core employees and organizational performance. International Journal of Organizational Innovation (Online), 5(1), 109.

Zia, S., & Shafiq, M. (2016). Innovation and knowledge management: A literature review and research framework. Journal of Quality and Technology Management, 13(1).

Zuboff, S. (2015). Big other: surveillance capitalism and the prospects of an information civilization. Journal of information technology, 30(1), 75-89.

Downloads

Published

2023-01-27

How to Cite

Weru, P. (2023). Influence of Knowledge Management Practice on Performance of Manufacturing Firms. A Review of Literature. African Journal of Information and Knowledge Management, 1(1), 12–27. https://doi.org/10.47604/ajikm.1740

Issue

Vol. 1 No. 1 (2022)

Section

Articles

License

Copyright (c) 2023 Phillis Weru

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.