Vol. 1 No. 2 (2021)

Articles

• DRIVERS, INHIBITORS AND IMPLICATIONS OF EFFECTIVE COMPLAINT MANAGEMENT AMONG HEALTHCARE INSTITUTION IN AN EMERGING ECONOMY: A CASE OF THE UNIVERSITY OF GHANA HOSPITAL.

  Joseph Ofori Acheampong, Kwame Ameyaw Domfeh

  1 - 18

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• ANALYSIS OF THE VIABILITY OF LIFESTYLE AUDIT AS AN ANTI-CORRUPTION TOOL IN KENYA

  Olayo Julius Ochieng PhD, CHRP-K, Lewis Waithaka Kamau

  19 - 31

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• CAMEROON PROFESSIONAL STANDARDS FOR EDUCATIONAL LEADERS Supporting leadership, management and administration development

  Frederick Ebot Ashu, Richard Motale Etongwe, Christopher Ntang Fuaty

  32 - 75

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