CHALLENGES FACING IMPLEMENTATION OF CONTINUOUS DEVELOPMENT PROGRAMS (CPDS) IN THE INSURANCE SECTOR IN KENYA
DOI:
https://doi.org/10.47604/jhrl.1603Keywords:
Continuous Development Programs, Insurance Sector, Challenges, Implementation.Abstract
Purpose: The purpose of this study was to determine whether or not insurance industry employees in Kenya were properly trained in the area of continuous professional development, and to identify the significant challenges that arose during the implementation of CPD. Continuing professional development, also known as CPD, is an ongoing professional activity in which a practitioner identifies, undertakes, and evaluates learning appropriate to the maintenance and development of the highest standards of practice within an evolving scope of practice.
Methodology: This study focuses mostly on conducting a literature review, specifically one that examines previous research on Continuous Development Programs and a search of the relevant literature was incorporated into the work technique. Relevant seminal references and journal articles for the study were identified using Google Scholar beginning in 2018 and ending in 2022.
Findings: It was revealed that the challenges to CPD in insurance sectors was lack of self-motivation, a person's life circumstances, lack of information about learning possibilities, a shortage of employees, inadequate notification and communication regarding study days, and lack of support. Staff shortages and the accompanying rise in work load was also a challenge to CPD implementation.
Unique Contribution to Theory, Policy and Practice: In order to have a comprehensive understanding of the obstacles that stand in the way of continuing professional development (CPD) in the insurance sector, the insurance sector should include all three of the most important stakeholders: insurance employees, professional bodies, and employers.
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