Vol. 11 No. 1 (2026)

Articles

• Artificial Intelligence Process Integration and Net Promoter Score in the Marketing Agencies in Kenya

  Rosslynne Ondondo, Dr. Anne Mwangi

  44 - 56

  • PDF

• Effect of Stakeholder’s Engagement on the Competitiveness of Savings and Credit Cooperatives Societies in Kenya

  Maorwe Harun Narua , Dr. Kabare Karanja, Dr. Wallace Atambo, Dr. Rebeccah Ann Maina

  17 - 31

  • PDF

• Generative AI Adoption and Customer Engagement within the Service Industry in Kenya

  Rosslynne Ondondo, Dr. Anne Mwangi

  32 - 43

  • PDF

• Influence of Strategic Objectives Formulation on the Performance of Service Delivery in North Eastern Counties of Kenya

  Musdaf Abdirashid Ahmed, Christopher Mutembei

  1 - 16

  • PDF