Reconceptualizing Strategy Implementation in Devolved Governance: An Integrated Governance Systems Perspective

Authors

  • Amal H. A. Gulaid The Catholic University of Eastern Africa
  • Dr. Lawrence Odollo The Catholic University of Eastern Africa
  • Dr. Abraham Kifelmariam The Catholic University of Eastern Africa

DOI:

https://doi.org/10.47604/ijsm.3888

Keywords:

Strategy Implementation, Devolved Governance, Institutional Systems, Operational Capacity, Public Value

Abstract

Purpose: This study reconceptualizes strategy implementation in devolved governance as a mediated governance process rather than a linear administrative function, developing and validating an Integrated Governance Systems Framework that explains how institutional systems, transformational leadership, operational capacity, stakeholder coordination, and sociocultural conditions interact to shape social service delivery outcomes.

Methodology: The study employed an explanatory sequential mixed-methods design guided by pragmatism in Isiolo County, Kenya. Quantitative data were collected from 395 household respondents, and qualitative insights from 19 purposively selected key informants, using structured questionnaires and semi-structured interviews. Quantitative data were analyzed using Exploratory Factor Analysis, Confirmatory Factor Analysis, and Structural Equation Modelling (SPSS 29, AMOS 26); qualitative data were analyzed thematically and integrated to explain the contextual mechanisms underlying implementation and service delivery outcomes.

Findings: Strategy implementation operates through mediated, context-dependent pathways rather than the direct effects of isolated factors. Transformational leadership had a weak but significant indirect effect on service delivery through operational capacity (β = 0.117, p = .050). Operational capacity was the central implementation mechanism, significantly predicting education and health outcomes (β = 0.414, p < .001) but not WASH outcomes (β = -0.007, p = .900). Sociocultural factors significantly impacted education and health (β = 0.347, p < .001) and WASH outcomes (β = 0.223, p < .001). This confirmed that effective implementation depends on the interplay of institutional, operational and contextual governance systems.

Unique Contribution to Theory, Practice and Policy: The study contributes to the theory of strategy implementation by developing and validating an Integrated Governance Systems Framework that moves away from linear, leadership-centered explanations to inter-connected governance pathways, by integrating the Institutional, Transformational Leadership, Infrastructure-Led Development, Resource Dependence, Stakeholder, Social Constructionism and Public Value theories. The study recommends improving operational capacity, institutional coordination, infrastructure systems, and sociocultural responsiveness for better citizen-centered public value outcomes.

Downloads

Download data is not yet available.

References

Adom, R. K., & Simatele, M. D. (2022). The role of stakeholder engagement in sustainable water resource management in South Africa. Natural Resources Forum, 46(4), 410–427. https://doi.org/10.1111/1477-8947.12264

Ajayi, A. I., Ahinkorah, B. O., & Seidu, A. A. (2023). “I don't like to be seen by a male provider”: Health workers’ strike, economic, and sociocultural reasons for home birth in settings with free maternal healthcare in Nigeria. International Health, 15(4), 435–444. https://doi.org/10.1093/inthealth/ihac064

Al Shawabkeh, R. K., Alobaidat, E., Alhaddad, M. I., & Alzouby, A. M. (2022). The role of social infrastructure services in developing city centre planning: A framework for delivering sustainable cities in Jordan. Ain Shams Engineering Journal, 13(6), Article 101800. https://doi.org/10.1016/j.asej.2022.101800

Albreiki, S., Ameen, A., & Bhaumik, A. (2019). Impact of internal government efficiency and service delivery infrastructure on smart government effectiveness in the UAE. International Journal on Emerging Technologies, 10(1a), 124–131.

Al-Hashimi, K., Weerakkody, V., Elbanna, S., & Schwarz, G. (2022). Strategic decision making and implementation in public organizations in the Gulf Cooperation Council: The role of procedural rationality. Public Administration Review, 82(5), 905–919. https://doi.org/10.1111/puar.13447

Alhosani, A. A., & Ahmad, S. Z. (2024). Charting creativity in government: The relationship between transformational leadership, psychological empowerment and employee creative performance. Transforming Government: People, Process and Policy, 18(1), 33–48. https://doi.org/10.1108/TG-10-2023-0160

Al Husseini, S., El Beltagi, I., & Moizer, J. (2021). Transformational leadership and innovation: The mediating role of knowledge sharing amongst higher education faculty. International Journal of Leadership in Education, 24(5), 670–693. https://doi.org/10.1080/13603124.2019.1588381

Ali, S., Nchaga, A., & Wepukhulu, J. (2021). Devolution and service delivery in the public service in Kenya: A case study of Marsabit County Government. Journal of Human Resource and Leadership, 6(1), 30–51. https://doi.org/10.47604/jhrl.1390

Aschauer, D. A. (1989). Is public expenditure productive? Journal of Monetary Economics, 23(2), 177–200. https://doi.org/10.1016/0304-3932(89)90047-0

Atiku, S. O., Kurana, C. M., & Ganiyu, I. O. (2023). Leadership and service delivery in times of change. Administrative Sciences, 13(5), Article 125. https://doi.org/10.3390/admsci13050125

Audrey, A., Zigira, S., & Kobusingye, P. (2025). Resource allocation on health service delivery: A case study of Kumi Health Centre III, Kumi District. Metropolitan Journal of Medical and Health Research, 4(4), 854–864.

Backhaus, L., & Vogel, R. (2022). Leadership in the public sector: A meta-analysis of styles, outcomes, contexts, and methods. Public Administration Review, 82(6), 986–1003. https://doi.org/10.1111/puar.13516

Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press.

Berger, P. L., & Luckmann, T. (1966). The social construction of reality: A treatise in the sociology of knowledge. Doubleday.

Bryson, J. M., Crosby, B. C., & Bloomberg, L. (2014). Public value governance: Moving beyond traditional public administration and the new public management. Public Administration Review, 74(4), 445–456. https://doi.org/10.1111/puar.12238

Budiman, A. (2022). Transformational leadership, organizational culture, organizational commitment, and employee performance of local government-owned banks in West Java, Indonesia. Saudi Journal of Business and Management Studies, 7(9), 250–256. https://doi.org/10.36348/sjbms.2022.v07i09.002

Bukoye, O. T., & Abdulrahman, A. H. (2023). Organizational culture typologies and strategy implementation: Lessons from Nigerian local government. Policy Studies, 44(3), 316–335. https://doi.org/10.1080/01442872.2022.2051467

Calderón, C., & Servén, L. (2010). Infrastructure and economic development in Sub-Saharan Africa. Journal of African Economies, 19(Suppl. 1), i13–i87. https://doi.org/10.1093/jae/ejp022

Coleman, E. A., Manyindo, J., Parker, A. R., & Schultz, B. (2019). Stakeholder engagement increases transparency, satisfaction, and civic action. Proceedings of the National Academy of Sciences, 116(49), 24486–24491. https://doi.org/10.1073/pnas.1908433116

Controller of Budget. (2023). County governments budget implementation review report. Controller of Budget.

County Government of Isiolo. (2024). 2024 County Fiscal Strategy Paper. County Treasury, County Government of Isiolo.

Daud, Y. M., Ouma, C., & Ong’era, A. (2022). Efficacy of transformational leadership on performance of Mandera County Government in Kenya. International Journal of Economics, Business and Management Research, 6(3). https://doi.org/10.51505/ijebmr.2022.6406

DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160. https://doi.org/10.2307/2095101

Edow, A. A., & Muturi, W. (2024). Influence of internal financial control systems on resource utilization in county governments in Kenya. International Journal of Social Sciences Management and Entrepreneurship, 8(1). https://sagepublishers.com/index.php/ijssme/article/view/381

Emily, M. M., & Muyengwa, G. (2021). Maintenance of municipality infrastructure: A case study on service delivery in Limpopo Province, South Africa. American Journal of Operations Research, 11(6), 309–323. https://doi.org/10.4236/ajor.2021.116019

Engefu, G., & Kinyua, H. (2021). The politics of revenue allocation and resource control in Kenya: Implications for county government stability. African Development Finance Journal, 5(1), 160–178.

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

Galoji, S. I. (2024). Mediation moderation of entrepreneurial orientation, counseling, and lifelong learning on sociocultural factors and career progression of women in science and technology. International Journal of Economics and Business Management, 10(4), 1–17. https://www.iiardjournals.org

Gasparyan, O. (2021). Devolution, local efficiency, and resource allocation: Evidence from Russian cities (Unpublished research paper). https://olgaspryan.com/documents/jmp_sep.pdf

George, B. (2021). Successful strategic plan implementation in public organizations: Connecting people, process, and plan (3Ps). Public Administration Review, 81(5), 793–798. https://doi.org/10.1111/puar.13187

George, B., Walker, R. M., & Monster, J. (2019). Does strategic planning improve organizational performance? A meta-analysis. Public Administration Review, 79(6), 810–819. https://doi.org/10.1111/puar.13104

Gikuni, Y. W. (2023). Devolution and health service delivery: A case study of Kiambu County, Kenya (Doctoral dissertation). University of Nairobi. https://erepository.uonbi.ac.ke

Gomes, R. C., Osborne, S. P., & Lisboa, E. (2022). The myth of mayoral leadership in local government resource allocation: A multilevel analysis with Brazilian municipalities. Journal of Public Administration Research and Theory, 32(3), 561–575. https://doi.org/10.1093/jopart/muab049

Government of Kenya. (2010). The Constitution of Kenya, 2010. Government Printer.

Government of Kenya. (2013). County Governments Act No. 17 of 2012. Government Printer.

Hansen, J. A., & Pihl-Thingvad, S. (2019). Managing employee innovative behavior through transformational and transactional leadership styles. Public Management Review, 21(6), 918–944. https://doi.org/10.1080/14719037.2018.1544272

Hyera, H., & Rutenge, M. M. (2025). The influence of participatory budgeting on public service delivery: A case of Nanyumbu District Council, Mtwara, Tanzania. African Journal of Empirical Research, 6(4), 1103–1112. https://doi.org/10.51867/ajernet.6.4.98

Isiolo County Government. (2018). County Integrated Development Plan 2018–2022. Isiolo County Government.

Isiolo County Government. (2023). County Integrated Development Plan 2023–2027. Isiolo County Government.

Kahindi, K. E., Odek, A., & Gichuhi, D. (2024). Influence of household socio-economic, demographic, and cultural factors on women’s access to maternal healthcare in Malindi Sub-County, Kilifi County, Kenya. African Journal of Empirical Research, 5(4). https://doi.org/10.51867/ajernet.5.4.11

Kapologwe, N. A., Meara, J. G., Kengia, J. T., Sonda, Y., Gwajima, D., Alidina, S., & Kalolo, A. (2020). Development and upgrading of public primary healthcare facilities with essential surgical services infrastructure: A strategy towards achieving universal health coverage in Tanzania. BMC Health Services Research, 20, Article 1002. https://doi.org/10.1186/s12913-020-5057-2

Karama, F. B. (2021). Determinants of delivery of devolved services in selected counties in Kenya (Doctoral dissertation). Jomo Kenyatta University of Agriculture and Technology. http://ir.jkuat.ac.ke

Karimi, S. S., Mulwa, A. S., & Kyalo, D. N. (2020). Stakeholder engagement in monitoring and evaluation and performance of literacy and numeracy educational programme in public primary schools in Nairobi County, Kenya. Journal of Educational and Developmental Psychology, 10(2), 10. https://doi.org/10.5539/jedp.v10n2p10

Katywa, Z., & Strydom, K. (2021). Transformational leadership as a catalyst for efficient service delivery in the Buffalo City Metropolitan Municipality. Journal of Public Administration, 56(2). https://www.researchgate.net/profile/Kariena-Strydom/publication/354496214.pdf

Kayiwa, D., Mugambe, R. K., Mselle, J. S., Isunju, J. B., Ssempebwa, J. C., Wafula, S. T., & Yakubu, H. (2020). Assessment of water, sanitation and hygiene service availability in healthcare facilities in the Greater Kampala Metropolitan Area, Uganda. BMC Public Health, 20, Article 1767. https://doi.org/10.1186/s12889-020-09864-5

Kenya National Bureau of Statistics. (2023). County statistical abstract: Isiolo County. KNBS.

Kimanzi, A., & Ngugi, L. (2022). Stakeholder involvement and implementation of projects by Kitui County Government, Kenya. Journal of Entrepreneurship & Project Management, 2(5), 1–9. https://doi.org/10.70619/vol2iss5pp1-9

Leitemu, P. L., & Gitonga, A. K. (2019). Factors influencing universal health care access by the ageing population in rural areas in Kenya: A case of the National Hospital Insurance Fund beneficiaries in Marsabit County. International Academic Journal of Information Sciences and Project Management, 3(4), 672–697. http://www.iajournals.org/articles/iajispm_v3_i4_672_697.pdf

Lelegwe, S. L. (2022). Influence of devolution on public service delivery: A case of Samburu County, Kenya (Doctoral dissertation). University of Nairobi.

Li, P., Sun, J. M., Taris, T. W., Xing, L., & Peeters, M. C. (2021). Country differences in the relationship between leadership and employee engagement: A meta-analysis. The Leadership Quarterly, 32(1), Article 101458. https://doi.org/10.1016/j.leaqua.2020.101458

Mandeha, N., Nursini, M. Y. Z., & Suhab, S. (2025). Evaluating financial efficiency and resource utilization in health services: A comprehensive analysis of Enrekang Regency's 2024 health budget. International Journal of Environmental Sciences, 11(2).

Masefield, S. C., Msosa, A., Chinguwo, F. K., & Grugel, J. (2021). Stakeholder engagement in the health policy process in a low-income country: A qualitative study of stakeholder perceptions of the challenges to effective inclusion in Malawi. BMC Health Services Research, 21, Article 1167. https://doi.org/10.1186/s12913-021-07016-9

Matu, J., Kyalo, D., Mbugua, J., Mulwa, A., & Matu, J. (2020). Stakeholder participation in project planning: Prerequisite to effective completion of urban road transport infrastructure projects in Kenya. Journal of Building Construction and Planning Research, 8, 73–91. https://doi.org/10.4236/jbcprt.2020.81006

Miombe, M. M., Kwasira, J., & Lango, B. (2024). Resource allocation influence on performance of county government funded water projects in Kisii County, Kenya. Journal of Public Policy and Administration, 9(3), 49–65. https://doi.org/10.47604/jppa.3134

Moore, M. H. (1995). Creating public value: Strategic management in government. Harvard University Press.

Muwonge, A., Kinuthia, M., Owuor, C., & Williamson, T. S. (2022). Making devolution work for service delivery in Kenya. World Bank. https://doi.org/10.1596/978-1-4648-1726-7

Mwakima, J. M., Kimaku, P., & Mwithiga, M. (2025). Public participation in strategic policy management and sustainable socio-economic development in Taita Taveta County, Kenya. International Academic Journal of Economics and Finance, 4(4), 137–187. https://doi.org/10.61108/ijsshr.v3i1.163

Njiiri, P. K., Were, S., & Muturi, W. (2021). Transformational leadership style and public participation in county governments in Kenya. Global Journal of Management and Business Research, 21(2), 4–24. https://doi.org/10.34257/GJMBRAVOL21IS2PG21

Nyambane, O. D., Ntongai, S., Abong’o, B., & Ondoro, C. (2022). Influence of strategic change management practices on service quality in counties in Western Kenya. The International Journal of Business & Management, 10(10), 63–69. https://doi.org/10.24940/theijbm/2022/v10/i10/BM2210-028

Nyawira, L., Mbau, R., Jemutai, J., Musiega, A., Hanson, K., Molyneux, S., Normand, C., Tsofa, B., Maina, I., Mulwa, A., & Barasa, E. (2021). Examining health sector stakeholder perceptions on the efficiency of county health systems in Kenya. PLOS Global Public Health, 1(12), Article e0000077. https://doi.org/10.1371/journal.pgph.0000077

O’Flynn, J. (2021). Where to for public value? Taking stock and moving on. International Journal of Public Administration, 44(10), 867–877. https://doi.org/10.1080/01900692.2021.1884696

Odeh, M. R. B. S., Obeidat, B. Y., Jaradat, M. O., Masa’deh, R., & Alshurideh, M. T. (2023). The transformational leadership role in achieving organizational resilience through adaptive cultures: The case of Dubai service sector. International Journal of Productivity and Performance Management, 72(2), 440–468. https://doi.org/10.1108/IJPPM-02-2021-0093

Office of the Auditor-General. (2022). Report of the Auditor-General on county governments for the year 2021/2022: Volume 1 – County executives. Office of the Auditor-General, Kenya.

Onyango, G. (2024). Social processes of public sector collaborations in Kenya: Unpacking challenges of realizing joint actions in public administration. Journal of the Knowledge Economy. https://doi.org/10.1007/s13132-024-02176-5

Peters, B. G. (2019). Institutional theory in political science: The new institutionalism. Edward Elgar Publishing.

Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.

Scott, W. R. (2004). Institutional theory. In G. Ritzer (Ed.), Encyclopedia of social theory (pp. 408–414). Sage.

Sheppard, G., & Beck, M. (2022). Stakeholder engagement and the future of Irish public–private partnerships. International Review of Administrative Sciences, 88(3), 843–861. https://doi.org/10.1177/0020852320971692

Tan, A. B., Van Dun, D. H., & Wilderom, C. P. (2024). Lean innovation training and transformational leadership for employee creative role identity and innovative work behavior in a public service organization. International Journal of Lean Six Sigma, 15(8), 1-31. https://www.emerald.com/insight/2040-4166.

Wamalwa, M. R., Atandi, F. G., & Owino, M. (2025). Influence of strategic partnerships on service delivery of public water service providers in Kenya. Journal of Business and Strategic Management, 10(7), 1–19. https://doi.org/10.47604/ejbsm.3338

Water Services Regulatory Board. (2023). Impact report 15. WASREB.

Zondi, P. S., & Qwabe, R. B. (2022). Infrastructure-led development and quality education: Implications for Umzumbe Local Municipality in KwaZulu-Natal. African Journal of Governance and Development, 11(1). https://journals.co.za/doi/pdf/10.10520/ejc-ajgd_v11_n1.1_a10

Zwane, Z., & Matsiliza, N. S. (2022). Stakeholders’ involvement in service delivery at Edumbe Municipality. Journal of Local Government Research and Innovation, 3, Article 45. https://doi.org/10.4102/jolgri.v3i0.45

Downloads

Published

2026-07-28

How to Cite

Gulaid, A., Odollo, L., & Kifelmariam, A. (2026). Reconceptualizing Strategy Implementation in Devolved Governance: An Integrated Governance Systems Perspective. International Journal of Strategic Management, 5(2), 42–75. https://doi.org/10.47604/ijsm.3888

Issue

Section

Articles