Corporate Social Responsibility and Consumer Behavior in Denmark

Authors

  • Alma Larsen

DOI:

https://doi.org/10.47604/ejbsm.2458

Keywords:

Corporate Social Responsibility, Consumer Behavior

Abstract

Purpose: The aim of the study was to analyze the corporate social responsibility and consumer behavior in Denmark

Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries.

Findings: The Danish study on CSR and consumer behavior shows that Danish consumers prefer socially responsible companies, willing to pay more for products/services from such firms. However, awareness and importance of CSR vary among demographic groups, highlighting the need for tailored strategies. Overall, prioritizing CSR can help companies differentiate themselves and attract loyal customers in Denmark's competitive market.

Unique Contribution to Theory, Practice and Policy: Social identity theory, stakeholder theory & norm activation theory may be used to anchor future studies on analyze the corporate social responsibility and consumer behavior: a comparative study between Denmark. Companies operating in Denmark should prioritize the integration of authentic and transparent CSR initiatives into their business strategies. Government agencies in Denmark can play a crucial role in promoting CSR adoption and accountability among businesses.

Downloads

Download data is not yet available.

References

Amankwah-Amoah, J., Debrah, Y. A., & Nuertey, E. N. (2021). Sustainable consumption and production in Africa: insights from Ghana. International Journal of Operations & Production Management, 41(7/8), 987-1004. https://doi.org/10.1108/IJOPM-06-2020-0430

BCG. (2020). Winning the Indian consumer of 2030. Boston Consulting Group. Retrieved from https://www.bcg.com/en-in/publications/2020/winning-the-indian-consumer-of-2030

Bhattacharya, C. B., & Sen, S. (2004). Doing better at doing good: When, why, and how consumers respond to corporate social initiatives. California Management Review, 47(1), 9-24.

Carroll, A. B., & Shabana, K. M. (2010). The business case for corporate social responsibility: A review of concepts, research, and practice. International Journal of Management Reviews, 12(1), 85-105.

Ebit|Nielsen. (2020). Relatório Ebit|Nielsen 41ª edição. Ebit|Nielsen. Retrieved from https://compreconfianca.nielsen.com/wp-content/uploads/2020/03/Relatorio_Ebit_Nielsen_41_ed.pdf

Ellen, P. S., Webb, D. J., & Mohr, L. A. (2006). Building corporate associations: Consumer attributions for corporate socially responsible programs. Journal of the Academy of Marketing Science, 34(2), 147-157.

Euromonitor International. (2020). Retailing in Nigeria. Euromonitor International. Retrieved from https://www.euromonitor.com/retailing-in-nigeria/report

Freeman, R. E. (1984). Strategic management: A stakeholder approach. Pitman.

Kimura, H., & Hasegawa, K. (2017). Consumer behavior in Japan: Toward a sustainable society. Journal of Comparative Asian Development, 16(1), 41-59. https://doi.org/10.1080/15339114.2017.1303561

Masinde, M., Mbatia, O., & Murage, A. W. (2019). Determinants of consumer behaviour in Kenya: A case study of Nakuru town. International Journal of Economics, Commerce and Management, 7(9), 265-283.

Masinde, M., Mbatia, O., & Murage, A. W. (2019). Determinants of consumer behaviour in Kenya: A case study of Nakuru town. International Journal of Economics, Commerce and Management, 7(9), 265-283.

Mohr, L. A., & Webb, D. J. (2005). The effects of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs, 39(1), 121-147.

National Bureau of Statistics Nigeria. (2021). Nigerian Gross Domestic Product Report (Q4 2020). National Bureau of Statistics Nigeria. Retrieved from https://nigerianstat.gov.ng/download/1175

Nielsen. (2018). The sustainability imperative: New insights on consumer expectations. Nielsen. Retrieved from https://www.nielsen.com/us/en/insights/report/2018/the-sustainability-imperative-new-insights-on-consumer-expectations/

Nwokocha, C., Ukpere, W. I., & Chijoke-Mgbame, A. M. (2018). Informal retail sector and consumer buying behaviour in Nigeria. African Journal of Science, Technology, Innovation and Development, 10(5), 559-567. https://doi.org/10.1080/20421338.2018.1478594

PayPal. (2021). Global digital adoption index. PayPal. Retrieved from https://www.paypal.com/us/webapps/mpp/digital-index

Schwartz, S. H. (1977). Normative influences on altruism. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology (Vol. 10, pp. 221-279). Academic Press.

Schwartz, S. H., & Howard, J. A. (1981). A normative decision-making model of altruism. In J. P. Rushton & R. M. Sorrentino (Eds.), Altruism and Helping Behavior: Social, Personality, and Developmental Perspectives (pp. 189-211). Lawrence Erlbaum Associates.

Silva, F. C. D., & Rocha, T. F. (2018). Consumer behavior in Brazil: A bibliometric study. Revista Brasileira de Marketing, 17(3), 461-477. https://doi.org/10.5585/remark.v17i3.3703

Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The Social Psychology of Intergroup Relations (pp. 33-47). Brooks/Cole.

The Japan Organic Agriculture Association. (2020). Organic market in Japan. Retrieved from https://www.joaa-net.or.jp/english/publications/files/organic_market_in_japan_2020.pdf

Verhoef, P. C., Kannan, P. K., & Inman, J. J. (2018). From multichannel retailing to omnichannel retailing: Introduction to the special issue on multichannel retailing. Journal of Retailing, 94(1), 1-6. https://doi.org/10.1016/j.jretai.2017.11.001

World Bank. (2021). Internet users (per 100 people) - Nigeria. World Bank. Retrieved from https://data.worldbank.org/indicator/IT.NET.USER.P2?locations=NG

Downloads

Published

2024-04-04

How to Cite

Larsen, A. (2024). Corporate Social Responsibility and Consumer Behavior in Denmark. European Journal of Business and Strategic Management, 9(1), 12 – 22. https://doi.org/10.47604/ejbsm.2458

Issue

Section

Articles