INFLUENCE OF USER ACCEPTANCE ON THE PERFORMANCE OF ICT FIRMS IN NAIROBI COUNTY

Authors

  • Yobera Hezekiah Parrot Kenyatta University
  • Dr. Paul Sang Kenyatta University

Abstract

Purpose: To determine how user acceptance influences the performance of ICT firms in Nairobi County.

Methodology: This study utilized descriptive quantitative research design with a and is a cross- sectional survey. Multi-linear regression model was used in testing the study hypotheses. One or more of the Chief Officers in the target population was 486 ICT firms were the respondents. The primary data collection instrument was a structured questionnaire. From the data obtained descriptive and inferential statistics were extracted using SPSS and presented in respective tables.

Results: The study found that there is no statistically significant influence of User acceptance on the performance of ICT firms in Nairobi County.

Unique contribution to theory, practice and policy: Since no statistically significance relationships were found between User acceptance, attention should be put on information systems improving process rather than the direct influence of performance this study recommends that firms should determine benefits other than the overall firm's performance upon which the resource allocation argument can be based. This would avoid the risk of having stakeholder expectations that cannot be matched by outcomes.

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Author Biographies

Yobera Hezekiah Parrot, Kenyatta University

Post Graduate student

Dr. Paul Sang, Kenyatta University

Lecturer

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Published

2017-10-18

How to Cite

Parrot, Y. H., & Sang, D. P. (2017). INFLUENCE OF USER ACCEPTANCE ON THE PERFORMANCE OF ICT FIRMS IN NAIROBI COUNTY. European Journal of Business and Strategic Management, 2(7), 80–88. Retrieved from https://iprjb.org/journals/index.php/EJBSM/article/view/495

Issue

Vol. 2 No. 7 (2017)

Section

Articles

License

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.