Vol. 6 No. 2 (2021)

Articles

• EFFECT OF PRODUCT INNOVATION ON PERFORMANCE OF PRINTING SMES IN KAMPALA CENTRAL DISTRICT

  Moureen Hellen Nakato, Dr. Bilha Wambui Ngigi, Dr. Kifleyesus Andemariam

  1 - 14

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• CHALLENGES FACING INSURANCE BROKERS IN KENYA

  Dr. Ben Kajwang PhD

  30 - 36

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• EFFECT OF TANGIBILITY ON CUSTOMER SATISFACTION AMONG MICRO FINANCE BANKS CUSTOMERS IN KENYA

  Hakim Omondi Nyabundi, Dr.Victor Lusala Aliata, PhD, Dr. Alphonce Odondo, PhD

  15 - 20

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• EFFECT OF INFORMATION TECHNOLOGY INFRASTRUCTURE ON CUSTOMER RELATIONSHIP MANAGEMENT IN PRIVATE HOSPITALS IN KENYA

  Faithmercy Wanyi Muthigah, Prof. David Kiragu, PhD, Dr. Anne Sang PhD

  37 - 48

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• CHALLANGES FACING THE EMERGING ECONOMY DURING COVID-19 THE CASE OF JORDAN

  Prof. Basem Al-Lozi , Dr. Sheren Hamed

  21 - 29

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