The Impact of Strategic Thinking on Organisational Performance: A Case Study of Uchumi Supermarket Limited
Keywords:
strategic thinking, organizational performance, cultureAbstract
The purpose of this study was to determine how strategic thinking impacts on organizational performance. The researchers used a case study and descriptive research design. The study was guided by Cognitive Hierary Theory and Hybrid EWA Model. The population for this study included all the 1,073 employees at Uchumi Supermarket Kenya Limited based in Kenya. The target population was 116 management staff. A sample of 64 managers from Nairobi County was selected for inclusion in the study. Primary data was collected using self-administered questionnaires and in-depth interview conducted on a senior manager. The data was processed through excel application and Statistical Package for Social Sciences (SPSS). The study found out that successful strategic planning and implementation requires intimate and enthusiastic involvement of all members of the organization and that management teams should strengthen the process of strategic thinking for it to be truly effective. The study recommends that top corporate executives should ensure that there is inclusion of all stakeholders especially employees in the planning process as this greatly encourages psychological attachment, strategic thinking and improves job satisfaction.
Downloads
References
Baba, M. L. (1989). Organizational culture: Revisiting the small society metaphor. Anthropology of Work Review, 10, 7-10.
Boal, K. B., & Hooijberg, R. (2000). Strategic leadership research: Moving on. The Leadership Quarterly, 11, 515-549.
Bonn, I. (2001). Developing strategic thinking as a core competency. Management Decision, 39(1), 63-76.
Bowen, M., Muriithi, S., & Morara, S. (2009). Management of business challenges among small and micro-enterprises in Kenya. KCA Journal of Business Management, 2(1), 16-31.
Bradford, W. R. (2000). Simplified strategic planning. Massachusetts, U.S.A: Chandler House Press.
Camerer, C., & Ho, T. (1999). Experience-weighted attraction learning in normal-form games. Econometrica, 67, 827-874.
Camerer, C. (2003). Models of thinking, learning and teaching in games: Trends in Cognitive Science, 7(5), 225-231.
Carter, S. M., & Greer, C. R. (2013). Strategic leadership: Values, styles and organizational performance. Journal of Organizational Studies, 20(4), 375-393.
Dess, G. G., Lumpkin, G. T., & Eisner, A. B. (2008). Strategic management and texts cases (4th ed.). New York: McGrawHill.
Essery, E. (2002). Reflecting on leadership works management. Works Management, 55(7), 54-57
Gekonge, J. (2010). A survey of strategic change management practices by Kenyan companies (Unpublished master's thesis). University of Nairobi, Nairobi.
Gibson, B., & Casser, G. (2005) Longitudinal analysis of relationships between planning and performance in firms. Business Economics, 25(3), 207-222.
Goldsmith, W., & Clutterback, D. (1999). The winning streak II. London: Orion.
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Dell.
Graetz, F. (2002). Strategic thinking versus strategic planning: Towards understanding the complementaries. Management Decision, 40(5), 231-249.
Hambrick, D. C. (2007). Upper echelon theory: An update. Academy of Management Review, 32, 334-342.
Hanford, P. (1995). Developing director and executive competencies in strategic thinking. In B. Garratt (Ed.), Developing strategic thought: Reinventing the art of direction-giving (pp.157-186). London: McGraw-Hill.
Harzing, A., & Ruysseveldt, J. (2004). International human resource management. London: Sage.
Heracleous, L. (1998). Strategic thinking or strategic planning? Strategy at the leading edge. New Research and Conference Report, 13, 481-487.
Hubert, O., & Elgar, F. (2001). Business networking: Shaping collaboration between enterprises. London: Sage.
Johnson, G., & Scholes, K. (2005). Exploring corporate strategy (7th ed.). London, UK: Pearson Publishing.
Kaplan, S. R., & Norton, P. D. (2001). Strategy focused organization: How BSC companies thrive in the new business environment. Massachusetts: HBS Press.
Liedtka, J. M. (1998). Linking strategic thinking with strategic planning. Strategy and Leadership, 26(4), 30-35.
Lorsch, J. W. (1985). Strategic myopia: Culture as an invisible barrier to change. In R. H. Kilmann, M. J. Saxton & R. Serpa (Eds.), Gaining control of the corporate culture (pp. 84-102). San Francisco: Jossey-Bass Publishers.
Mason, J. (1986). Developing strategic thinking. Long Range Planning, 19(3), 72-80.
Minja, D. (2013). The signature of effective leadership: Public policy and administration research. Retrieved from http://www. iiste.org/journals/index-php/PPAR.
Mintzberg, H. (1994). The rise and fall of the strategic planning. New York, USA: Prentice Hall.
Mintzberg, H. (1994b). The pitfall of strategic planning. California Management Review, 36, 32-47.
Mugenda, O. M., & Mugenda, A. G. (2003). Research methods: Qualitative and quantitative approach. Nairobi: ACTS Press.
O'Regan, N., & Ghobadian, A. (2002). Formal strategic planning. The key to effective business management. Business Process Management Journal, 8(5), 416-429.
Pisapia, J. (2009). The strategic leader: New tactic for globalizing world. Charlotte, NC: IAP.
Quinn, J. B. (1993). Managing strategies incrementally. In G. Lewis, A. Morkel, G. Hubbard (Eds.), Australian strategic management concepts, context and cases p. (pp. 203-240). Sydney: Prentice-Hall.
Robert, L. C. (2004). The hidden power of social networks. Harvard, USA: HBR Press.
Schein, E. H. (1992). Organizational culture and leadership (2nd ed.). Santa Ana, CA: John Wiley and Sons Ltd.
Schein, E. H. (2004). Organizational culture and leadership (3rd ed.). Santa Ana, CA: John Wiley and Sons Ltd.
Strickland, A., & Thomas, A. (1998). Crafting and implementing a strategy: Text and readings. Boston: Irwin/McGraw Hill.
Thomas, W., & Schein, E. H. (1996). Organizational culture and leadership (2nd ed.). San Francisco: Yossey-Bass.
Thomas, A. B. (1988). Does Leadership make a difference to organizational performance? Administrative Science Quarterly, 33, 388-400.
Torrington, D., & Hall, L. (1995). Personnel management: Human resource management in action (3rd ed.). London, UK: Prentice Hall International.
Uchumi Supermarkets Limited. (2013). Retrieved from http://www.uchumicorporate.co.ke/
Weeks, J. (2006). On management: Culture eats strategy. Retrieved from http//www.co.uk/news/560 -592.
Wenger, E. C., & Snyder, W. M. (2000). Communities of practice: The organizational frontier. Harvard Business Review, 78(1), 139-145
Zabriskie, N. B., & Huellmantell, A. B. (1991). Developing strategic thinking in senior management. Long Range Planning, 24(6), 25-33.
Downloads
Published
How to Cite
Issue
Section
License
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.