AN ASSESSMENT OF THE QUALITIES OF HIGH PERFORMANCE TEAMS - A CASE STUDY OF WORLD VISION KENYA

Authors

  • Linda Mukolwe Muyoti Pan Africa Christian University
  • Dr. Percy Opio Pan Africa Christian University

Keywords:

Shared Leadership, Trust, Conflict Management Style, Team Performance

Abstract

Purpose: To assess the qualities of high performance teams in World Vision Kenya.

Methodology: The study adopted a survey research design.  

Findings: Descriptive results revealed that both the team members and the team leaders agreed with the statements on shared leadership, trust and conflict management style. The inferential statistics revealed that shared leadership, trust and conflict management style had a positive and significant relationship with team performance.

Unique contribution to theory, practice and policy: The study will help reveal strengths in teams as well as disclose weaknesses that need to be addressed in order to get teams performing at the highest level. World Vision Kenya leadership will benefit from the findings of this study which will enable them make informed decisions regarding appropriate support and investment required for team empowerment. Teams that are not performing at their best level stand to gain from learning from HPTs. This study further intends to contribute to knowledge on characteristics of high performance teams.

Downloads

Download data is not yet available.

Author Biographies

Linda Mukolwe Muyoti, Pan Africa Christian University

Post Graduate Diploma Student

Dr. Percy Opio, Pan Africa Christian University

Lecturer

References

Alper, S., Tjosvold, D., & Law, K. S. (2000). Conflict management, efficacy, and performance in organizational teams. Personnel Psychology, 53(3), 625-642.

Caple, R. B. (1978). The Sequential Stages of Group Development. Small Group Behavior, 9(4), 470-76.

Carson, J. B., Tesluk, P. E., & Marrone, J. A. (2007). Shared leadership in teams: An investigation of antecedent conditions and performance. Academy of management Journal, 50(5), 1217-1234.

Cassidy, J., & Cassidy, D. (2007). What's hot, what's not for 2007. Reading Today, 24(4), 1.

Chapman, C. (2013). High-leverage leadership: improving outcomes in educational settings. Routledge.

D'Innocenzo, L., Mathieu, J. E., & Kukenberger, M. R. (2014). A meta-analysis of different forms of shared leadership-team performance relations. Journal of Management, 0149206314525205.

De Silva, D. G. (2012). Geographic concentration and high tech firm survival. Regional Science and Urban Economics, 42(4), 691-701.

Eichenwald, K. (2012). Microsoft's lost decade. Vanity Fair, August. Retrieved from http://www.vanityfair.com /news/business /2012/08/microsoft- lost-mojo-steve-ballmer.

Gersick, C. J. (1988). Time and transition in work teams: Toward a new model of group development. Academy of Management journal, 31(1), 9-41.

Hakanen, M., & Soudunsaari, A. (2012). Building trust in high-performing teams. Technology Innovation Management Review, 2(6), 38.

Katzenbach, J., & Smith, D. (1993). The wisdom of teams: Creating the high performance team. Boston: Harvard Business Scholl Pres, 175.

Kormanski, C., & Mozenter, A. (1987). A new model of team building: A technology for today and tomorrow. In J.W. Pfeiffer (Ed.), The 1987 annual: Developing human resources (pp. 255-268). San Diego, CA: University Associates.

Lencioni, P. M. (2000). The five temptations of a CEO: A leadership fable (Vol. 21). John Wiley & Sons.

Mackin, D. (2007). The team building tool kit: tips and tactics for effective workplace teams. AMACOM Div American Mgmt Assn.

Mankins, M. C., & Steele, R. (2005). Turning great strategy into great performance. Harvard business review, 2607.

Maruping, L. M., & Agarwal, R. (2004). Managing team interpersonal processes through technology: a task-technology fit perspective. Journal of Applied Psychology, 89(6), 975.

McMorris, L. E., Gottlieb, N. H., & Sneden, G. G. (2005). Developmental stages in public health partnerships: A practical perspective. Health Promotion Practice, 6(2), 219-226.

Miller, D. L. (2003). The stages of group development: A retrospective study of dynamic team processes. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 20(2), 121-134.

Morgan Jr, B. B., Salas, E., & Glickman, A. S. (1993). An analysis of team evolution and maturation. The Journal of General Psychology, 120(3), 277-291.

Raynolds, J., Lodato, A., Gordon, R., Blair-Smith, C., Welsh, J., & Gerzon, M. (2007). Leadership the Outward Bound Way.

Ricci, R. & Wiese, C. (2011). The collaboration imperative: Executive strategies for unlocking your organization's true potential. San Francisco, CA: Cisco Systems, Inc.

Rickards, T., & Moger, S. (2000). Creative leadership processes in project team development: an alternative to Tuckman's stage model. British journal of Management, 11(4), 273-283.

Scholtes, P. R. (1988). The team handbook: How to use teams to improve quality. Madison, WI: Joiner Associates.

Scholtes, P. R., Joiner, B. L., & Streibel, B. J. (2003). The team handbook. Oriel Incorporated.

Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological bulletin, 63(6), 384.

Tuckman, B.W., & Jensen, M.A.C. (1977). Stages of small group development revisited. Group and Organizational Studies, 2, 419-427.

Warrick, D. D. (2016). What leaders can learn about teamwork and developing high performance teams from organization development practitioners. Performance Improvement, 55(3), 13-21.

West, M. A. (2012). Effective teamwork: Practical lessons from organizational research. John Wiley & Sons.

Wheelan, S. A. (2009). Group size, group development, and group productivity. Small Group Research.

Downloads

Published

2017-04-18

How to Cite

Muyoti, L. M., & Opio, D. P. (2017). AN ASSESSMENT OF THE QUALITIES OF HIGH PERFORMANCE TEAMS - A CASE STUDY OF WORLD VISION KENYA. Journal of Human Resource and Leadership, 2(6), 1–20. Retrieved from https://iprjb.org/journals/index.php/JHRL/article/view/365

Issue

Section

Articles