Knowledge Organization Capability and Competitiveness of Chartered Public Universities in Kenya
DOI:
https://doi.org/10.47604/ejbsm.3041Keywords:
Knowledge Organization, Knowledge Management, Capability, Competitiveness, Public UniversitiesAbstract
Purpose: Knowledge has increasingly become one of the most critical determining factors for organizational competitiveness. In order to acquire and sustain a competitive advantage, it is vital for an organization to develop effective strategies that foster knowledge creation, transfer and integration in the performance of the organization. Knowledge organization refers to activities such as document description, indexing, and classification that provide systems of representation and order for information and knowledge materials. The purpose of this study was to establish the relationship between knowledge organization capability and competitiveness of chartered public universities in Kenya.
Methodology: The study adopted a descriptive design. The population of the research consisted of 31 chartered public universities authorized to operate in Kenya as at December 2020. The study adopted a census methodology while purposeful and convenient sampling was adopted to select respondents amongst the middle level management staff. The study used both secondary and primary data. A self-administered questionnaire was used as the primary data collection instrument. Out of 155 questionnaires that were sent out, 123 were filled and returned. Statistical Package for Social Studies (SPSS) was used for data analysis. The study used regression model to estimate the level of significance which yielded a positive and significant influence of knowledge organization capability on competitiveness of chartered public universities in Kenya.
Findings: The findings indicate that organizational initiatives such as effective knowledge collaboration and utilization, deployment of information technology systems that support knowledge organisation and easy access to information and data contribute to a healthy environment conducive for knowledge management. Owing to the foregoing, the study concluded that knowledge organization capability had a significant positive impact on competitiveness of chartered public universities.
Unique Contribution to Theory, Practice and Policy: The study recommended that public universities needed to embrace knowledge organization capability in order to obtain sustainable competitive advantage.
Downloads
References
Adjei, K. O. K., & Dei, D. G. J. (2015). Assessing implementation of knowledge management systems in banks, a case of Ghana. Journal of Information and Knowledge Management, 5(1), 133-139.
AL-Hakim, L. A. Y., & Hassan, S. (2011). The Role of Middle Managers in Knowledge Management International Journal of Innovation, Management and Technology, 2(1), 86–94.
Al-Khalili, S. M. T. (2006). The role of knowledge management in the Ministry of Education of Jordan. Yarmouk University, Irbid, Jordan.
Alsajjan, B., & Dennis, C. (2010). Internet banking acceptance model: Cross-market examination. Journal of Business Research, 63(9–10), 957-963.
Altbach, P. G., & Knight, J. (2007). The Internationalization of Higher Education: Motivations and Realities. Journal of Studies in International Education, 11(3-4), 290-305.
Azma, F., & Mostafapour, M. A. (2012). Business intelligence as a key strategy for development organizations. Procedia Technology, 1, 102–106.
Bali, R. K., Wickramasinghe, N., & Lehaney, B. (2009). Knowledge Management Primer. Routledge.
Baptista, J., Wilson, A. D., Galliers, R. D., & Bynghall, S. (2017). Social Media and the Emergence of Reflexiveness as a New Capability for Open Strategy. Long Range Planning, 50(3), 322–336
Bolo, M., Odongo, D., Awino,V., Achieng’,V., & Onyango, C.(2014). Stuck on the Road to the Market: Why Kenya Suffers from Stunted Innovations. The Scinnovent Centre Discussion Paper 01. Nairobi, Kenya: The Scinnovent Centre
Botha, A., Kourie, D., & Snyman, R. (2008). Coping with Continuous Change in the Business Environment: Knowledge Management and Knowledge Management Technology (Chandos Knowledge Management). Chandos Publishing
Capozzi, M. M. (2007). Knowledge management architectures beyond technology. First Monday.
Chandran, D., & Raman, K. (2009). Awareness and Problems in Implementing Knowledge Management Systems in Medium Sized Business Organizations in Malaysia. Journal of Social Sciences, 19(2), 155–161.
Chandran, D., & Raman, K. (2009). Awareness and Problems in Implementing Knowledge Management Systems in Medium Sized Business Organizations in Malaysia. Journal of Social Sciences, 19(2), 155–161.
Clermont, M, & Dirksen A. (2016). The measurement, evaluation, and publication of performance in higher education: An analysis of the CHE research ranking of Business Schools in Germany from an accounting perspective. Public Administration Quarterly 40 (2): 133–178.
Donate, M. J., & Canales, J. I. (2012). A new approach to the concept of knowledge strategy. Journal of Knowledge Management, 16(1), 22–44.
Ekambaram, A., Sørensen, A. Ø., Bull-Berg, H., & Olsson, N. O. (2018). The role of big data and knowledge management in improving projects and project-based organizations. Procedia computer science, 138, 851-858.
Frost, A. (2014). Knowledge Management Tools: What is Knowledge Management? http://www.knowledgemanagement-tools.net/knowledge-management.html
Fuller, S. (2012). Knowledge management foundations. Routledge
Gamble, P. R., & Blackwell, J. (2001). Knowledge Management: A State of the Art Guide. Kogan Page.
Gedranovich, B. (2005). Assessment of the university competitivenes. Proceedings of the Minsk Institute of Management.
Gitman, L. J. (2015). Principles of Managerial Finance. Pearson.
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems, 18(1), 185–214.
Horvath, J. A. (2000). Working with tacit knowledge. In J. . Cortada, J.W. & Woods (Ed.), The Knowledge Management Yearbook 2000-2001 (pp. 34–51). Butterworth-Heinemann.
Joudrey, D. N., & Taylor, A. G. (2018). The Organization of Information. 4th ed.Santa Barbara, CA: Libraries Unlimited 2018.
Kebede, G. (2010). Knowledge management: An inform ation science perspective. International Journal of Information Management, 30(5), 416–424
Kiveu M. (2012) Patenting in Kenya: Status and Challenges Kenya Institute for Public Policy Research and Analysis Discussion Paper No. 141 2012
Markus, L. (2001). Towards a Theory of Knowledge Reuse. Journal of Management Information Systems, 18(1), 57–93
Merlo, T. R. (2017). Knowledge management technology: human computer interaction and cultural perspectives on pattern of retrieval and sharing of knowledge. Knowledge and Performance Management, 1(1), 46-54
Mohammed, F. (2010). Knowledge management processes and impact in achieving competitive advantage.
Nosek, B. A., Jesse G, Nicole M. L, Selin K, Carlee B. H (2010). Cumulative and career-stage citation impact of social-personality psychology programs and their members. Personality and Social Psychology Bulletin 36: 1283–1300
Numprasertchai, S., & Poovarawan, Y. (2006). Enhancing university competitiveness through ICT based knowledge management system. 2006 IEEE International Conference on Management of Innovation and Technology, 417–421.
Petrides, L., & Nodine, T. (2003). Knowledge Management in Education: Defining the Landscape. The Institute of Study of Knowledge Management.
Porter, M. (2001). The Competitive Advantage of Nations. Free Press.
Qandah, R., Suifan, T.S., Masa’deh, R. and Obeidat, B.Y. (2020), “The impact of knowledge management capabilities on innovation”, International Journal of Organizational Analysis, In Press
Rafi, N., Ahmed, A., Shafique, I. and Kalyar, M.N. (2021), “Knowledge management capabilities and organizational agility”, South Asian Journal of Business Studies, In Press,
Shaqrah, A. and Alzighaibi, A. (2021), “Linking knowledge management capabilities and the mediating role of the big data capabilities”, Journal of Information and Knowledge Management Systems.
Torres, A. I., Ferraz, S. S., & Santos-Rodrigues, H. (2018). The impact of knowledge management factors in organizational sustainable competitive advantage. Journal of Intellectual Capital.
Valmohammadi, C., & Ahmadi, M. (2015). The impact of knowledge management practice on organizational performance. Journal of Enterprise Information Management.
Wickramasinghe, N., Gupta, J., & Sharma, S. K. (2005). Creating Knowledge-Based Healthcare Organizations. IGI Global.
Wieczorek-Szymańska, A. (2015). Employees’ Competencies Management in Bank Sector. Reports on Economics and Finance, 1(1), 105-113.
Young, R. (2010). Knowledge management tools and techniques manual. Asian Productivity Organization.
Yudina, A. (2006). Terminological aspects of university competitiveness. Gaudeamus Igitur,
Zahra, S. A., & George, G. (2002). Absorptive Capacity: A Review, Reconceptualization, and Extension. Academy of Management Review, 27(2), 185–203
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Joseph Gachanja, Dr. Jared Deya, Prof. Willy. M. Muturi
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
