EFFECT OF HUMAN RESOURCE INFORMATION SYSTEMS IN ADOPTION OF QMS IN KENYA'S ISO CERTIFIED STATE CORPORATIONS

Authors

  • Jane Muthoni Weru Jomo Kenyatta University of Agriculture and Technology
  • Dr. Hazel Gachunga Jomo Kenyatta University of Agriculture and Technology
  • Prof. Romano Lecturer Odhiambo Jomo Kenyatta University of Agriculture and Technology
  • Dr. Robert Arasa Catholic University of Eastern Africa

Keywords:

Human resource information systems, adoption of QMS and ISO certified state corporations.

Abstract

Purpose: The purpose of this study was to determine the influence of human resource information systems in adoption of QMS in Kenya ISO certified state corporations.

Methodology: The proposed research consisted of a descriptive survey. The population comprised of fifty nine state corporations that were ISO certified on 9001:2008 series by the Kenya Bureau of Statistics. The study applied a stratified random sampling technique to select a sample size of twenty one state corporations. Purposive sampling technique was further applied to select four respondents in each of the twenty one selected state corporations. Questionnaires were used as the main data collection instruments and a pilot study was undertaken to pretest the questionnaires for validity and reliability. The gathered data was analyzed by use of Statistical Package for Social Scientists (SPSS) version 20. The analysis involved factor analysis; descriptive statistics where the means Standard Deviations and variances were established for all the factors tested in the questionnaires; Correlation analysis was done between the independent sub variables and the dependent variable; Linear regression analysis was also done; and t-test was used for the  test of significance of individual coefficients. R-squared was used for the explanatory power of the model. The analysis was presented using tables and charts.  The interpretations of data were also given as per the research objectives of the studies.

Results: Inferential statistics indicated that HRIS is very important in ensuring adoption of quality management systems in organizations.

Unique Contribution to Theory, Practice and Policy: Companies ought to examine their human resource information systems and for effectiveness before adopting the quality management systems.

 

Downloads

Download data is not yet available.

Author Biographies

Jane Muthoni Weru, Jomo Kenyatta University of Agriculture and Technology

Postgraduate Student

Dr. Hazel Gachunga, Jomo Kenyatta University of Agriculture and Technology

Lecturer

Prof. Romano Lecturer Odhiambo, Jomo Kenyatta University of Agriculture and Technology

Lecturer

Dr. Robert Arasa, Catholic University of Eastern Africa

Lecturer

References

Armstrong, M. (2010). Strategic Human Resource Management. A Guide to Action, Kogan Page Ltd, London, U.K.

Guthrie, J. (2007). Involvement work practices, turnover, and productivity: evidence from New Zealand. Academy of Management Journal, 44(1) 180-190

Guthrie, James P. (2001) High-involvement work practices, turnover, and productivity: evidence from New Zealand. Academy of Management Journal, 44(1): 180-190.

Have, P. et al (2009). The Benchmarking Model. Journal of Management. 23 (1), 18-27.

Hitchcock, D. & Willard, M. (2002). Sustainability: enlarging quality's mission", Quality Progress, 2, 43-8.

Hitchcock.C. & Willard, R. (2008). Performance appraisal of behaviour-based competencies: Journal of Personnel Psychology, 13

Holbrook, Krosnick.J, & Pfent, A. (2007). The Causes and Consequences of Response Rates in Surveys by the News Media and Government Contractor Survey Research Firms. Wiley, New York

KEBS (2011) .ISO Certified Organizations.

Kunst, P. & Lemmink, J. (2007). Quality management and business performance in hospitals: a search for success parameters. Total Quality Management, Vol. 11 (8) 1123-33.

Kunst, P., Lemmink, J. (2008). Quality management and business performance in hospitals: a search for success parameters. Total Quality Management, 22

Metri, L. (2007). Human Resource Management, 11th ed., First edition; New

Metri, B.A. (2006). TQM critical success factors for construction firms, Management, 10 (2), 61-72.

Miguel. (2007). Positioning success from the start: strategic employee assessment and assimilation practices, in Burkholder, N.C., Edwards, P.J. Sr, Sartain, L. (Eds), On Staffing: Advice and Perspectives from HR Leaders, John Wiley & Sons, Hoboken, NJ, 19-29

Performance Contract Evaluation (2011). Results for Kenya public Service Performance Evaluation Report. Government Press

Performance Contracting Evaluation Report (2010). Performance Evaluation Report. Government Press

Rao, W. &Ashok, P. et al. (2007). Winning the People Wars- What it takes to acquire and retain the Talent You Need, Pearson Education Limited, London

Rita, L. and Riitta. V. (2007). Quality Management Systems. Journal of Performance

Rober, L. (2010).Cultural influences on total quality management adoption in Chinese enterprises: an empirical study. Total Quality Management journal, 12 (3), 323-42.

Watson, J.G., Korukonda, A.R. (2003). The TQM jungle: a dialetical analysis.. International Journal of Quality & Reliability Management, 12 (9), 100-9. York Press

Downloads

Published

2017-05-18

How to Cite

Weru, J. M., Gachunga, D. H., Odhiambo, P. R. . L., & Arasa, D. R. (2017). EFFECT OF HUMAN RESOURCE INFORMATION SYSTEMS IN ADOPTION OF QMS IN KENYA’S ISO CERTIFIED STATE CORPORATIONS. Journal of Human Resource and Leadership, 2(6), 38–53. Retrieved from https://iprjb.org/journals/index.php/JHRL/article/view/406

Issue

Section

Articles