AN ASSESSMENT OF THE EFFECT OF MOTIVATIONAL STRATEGIES ON ORGANIZATIONAL PERFORMANCE. A CASE STUDY OF XYZ COMPANY

Authors

  • APHLINE AGINA ODONGO DAYSTAR UNIVERSITY
  • MUTURI WACHIRA MPHIL DAYSTAR UNIVERSITY

Keywords:

Motivation, Performance, Motivation strategies

Abstract

Purpose: The purpose of the study was to assess the effect of motivational strategies on XYZ Company's performance.

 Methodology: Descriptive research design was used in carrying out the study in which the target population under study consisted of 75 employees of XYZ Company were sampled. The study then used a stratified sampling method followed by simple random sampling. The research instrument used was a questionnaire. Data collected was analysed using SPSS 20.0 statistical software and findings presented in tabular descriptive frequencies and percentages.

Results: The findings implied that motivational strategies affect performance as motivated employees are able to produce quality products, satisfy customer needs leading to increased profitability The study findings also indicated XYZ Company had adopted several motivation strategies which included job design, goal setting, career development and reward systems. Further, descriptive studies also showed that they did not have employee development schemes, modern technology, job security, mentorship and exposure to international processes.

Unique contribution to theory, practice and policy: The study provides recommendation that the organization should pursue other motivational strategies which include team work, a flat structure, adoption of modern technology, pool transport, International Benchmarking sessions to expose employees to best practices in the world, work environment and employee coaching and mentorship programs as this is will improve the motivation of staff and a consequence lead to improved performance.

Downloads

Download data is not yet available.

Author Biographies

APHLINE AGINA ODONGO, DAYSTAR UNIVERSITY

POST GRADUATE STUDENT

MUTURI WACHIRA MPHIL, DAYSTAR UNIVERSITY

DEAN, SCHOOL OF BUSINESS AND ECONOMICS

References

Adams, J. S. (1965). Injustice in social exchange: L Berkowitz, Advances in Experimental Psychology. New York: Academic Press.

Alderfer, C. (1972). Existence, relatedness and growth. New York: The Free Press.

American customer satisfaction index: nature, purpose and findings. Journal of marketing, 60(4), 7-18.

Armstrong, M. (2009). Handbook of human resource management practice (11thed.). London: Kogan Page.

Barney, J., & Clark, D. N. (2007). Resource-based theory. New York: Oxford Press.

Bowen, D.E. & Lawler, E.E. (2005). Conceptualization of employee empowerment. Sloan Management Review, 36:73-84.

Brookside dairy, (2012) Kenya dairy industry . httpwww.brookside.co.ke. Retrieved

California: Berrett-Koehler

Canadian HR reporter. Vol 17. No 10.on 28th December, 2012.performance link. Strategic Management Journal, 18 (4): 303-319.

Cardon, M. S., Stevens, C. E., 2004. Managing human resources in small organizations: What do we know?, Human Resource Management Review, 14: 295-323.

Cascio, W. (2005). Managing human resources. Boston, MA: Irwin/McGraw-Hill

Chandran, E. (2004). Research Methods: A quantitative approach with illustrations from Christian Ministries. Nairobi: Star bright services Ltd.

Collins C. J., and Clark K. D., (2003). Strategic human resource practices, top management commitment, team social networks and firm performance: the role of human resource practices in creating organizational competitive advantage, Academy of Management Journal, 46(6): 740-751.

Collins, J., & Hussey, D. (2009). Business research a practical guide for

Cooper, C. R., & Schindler, P. S. (2008).Business research methods (10 Ed.). Boston: McGraw-

Hill Publishing Company Limited.

Cooper, D. & Schindler, P. (2003). Business Research Methods, (3rd Ed). New

Cooper, D.R., & Schindler, P. S. (2006). Business Research Methods, (9th Ed). New

Corporation.

Crouse, N. (2005). Motivation is an inside job: how to really get your employees to

Dairy Autralia (2013). Working out a Remuneration Package. Retrieved on 22nd may 2013 from http://www.thepeopleindairy.org.au/engagement-reward/working-out-a-remuneration-package.htm

Delhi: Sanguine Technical.Delhi: Tata McGraw-Hill Publishing Company Limited.

.

Kothari, C. R. (2004). Research methodology: methods and techniques. (2nd ed.) New Delhi: New Age International.

Kreitner, R. (2008). Management. (11th Ed.) Canada. Houghton Mifflin Harcourt

Kroth, M. & Christensen M. (2009). Career development basics. USA. ASTD Press

Kumar, R. (2003). Workforce motivation. New Delhi. A.P.H Publishing Corporation.

Kumar, S. Y. (2005). Research Methodology. New Delhi: A.P.H Publishing

Levesque, P. (2007). Motivation: powerful motivators that will turbo-charge your

Locke, R. & Latham, G. (2012). Goal setting: industrial and organizational psychology. Hong Kong. Wiley -Blackwell.

Mackinnon, B. (2011). Ethics: theory and contemporary issues USA: Baxter publishers.Macmillan.

Manjunath, V. S & Nagendra, S. (2010). Entrepreneurship and management.. New

Manzoor, S. H., Ullah, H., Hussain, M., & Ahmad (2011). Effect of Teamwork on Employee Performance. International Journal of Learning & Development ISSN 2164-4063 2011, Vol. 1, No. 1

Maslow, A. H (1954) Motivation and personality. New York: Harper & Row.

McClelland, D. C. (1961). Testing for competence rather than intelligence, American

Miler, J. B. (2012). Role of motivation theories. Canada. Wiley Press

Miles, A.M. (2004). Index of Economic Freedom. Heritage Books: Amazon

Ministry of Livestock and Fisheries Development. (2006). Dairy Policy. Nairobi:

Muensterberg, H. (2004). Psychology and Industrial Efficiency, York University,

Mugenda, O.M. & Mugenda, A. G. (2003). Research methods: quantitative and

Nelson, B. (2004). Misunderstanding rewards hampers motivation.

Pfaff, E., & P. Huddleston. (2003). Does it matter if I hate teamwork? What impacts student attitudes toward teamwork. Journal of Marketing Education 25:37-45.

Porter, L., Bigley, G. & Steers, R. (2002). Motivation and work behaviour. (7th Ed.). USA. McGraw-Hill. Prentice-HallPrentice-Hall.

Promar International (2013). Strategic Development Plan for the Irish Dairy Processing Sector. Retrieved from http://www.prospectus.ie/ documents/4257508IrishDairyProcessingSectorStrategicReportMar03.pdf

Psychologist, 28 (1), 1-14.qualitative approaches. Nairobi, Kenya: Act Press.

Review, 11(4). 801-814.

Robbins, S. (2003). Organizational behaviour (10th ed.). Upper Saddle river, New Jersey: Prentice Hall

Robbins, S. P. & Judge, A. (2009). Organizational behavior. Global and southern African perspective. (2nd Ed.). South Africa: Pearson Education.Inc

Roman, E. L. (2003) Business of employee empowerment. (3rd Ed). Jossey-Bass. San Francisco.

Rowe, W. G. & Morrow Jr. J. L. (1999). A note of the dimensionality of the firm financial performance construct using accounting, market, and subjective measurers. Canadian Journal of Administrative Science, 16(1), 58-71.

Schwartz & Associates

Schwartz, E. A. (2006). Motivation: linking performance to goals. USA. A.E:

Shah, J & Ali, B. (2011). Super-leadership: An approach to maximize idea generation and creative potential for creative culture. African Journal of Business Management Vol. 6(1), pp. 388-401

Singh, K., (2005). The effect of human resource practices on firm performance in India, Human Resource Development International, 6 (1): 101-116.

Skinner, B. F. (1974). About behaviourism. London.

South Western Cengage Learning.

strategy research: a comparison of approaches. Academy of Management

Taylor, F. W. (1911). Principles of scientifi c Management, New York: Harper.

Thomas, W. K. (2009). What really drives employee engagement. (2nd Ed.).

Tjahjadi, R. (2011) Firms performance: Jakarta, Indonesia: Bio Tani Indonesia Foundation.

Toronto, Canada

Trevor, J. (2008). Can pay be strategic in rethinking reward. London: Palgrave

undergraduate and postgraduate studies. (3rd ed.). London: Macmillan Publishers

Venkatraman, N., & Ramanujam, V. (1986). Measurement of business performance in

Vlachos, I.P (2009). The effects of human resource practices on firm growth. Int. Journal of Business Science and Applied Management, Volume 4, Issue 2, 2009.

Vroom, V. (1964). Work and motivation. New York: Wiley.

Waddock, S. A., & Graves, S. B. (1997). The corporate social performance financial

Washington Times,

Watkins, R. & Leigh, D. (2009). Handbook of improving performance in the workplace. USA: Wiley

Whetten, D. A. (1987). Organizational growth and decline process. Annual Review of Sociology, 13(1), 335-358

Wimbush, J. C., (2005). Spotlight on human resource management, Business Horizons, 48: 463"”467.

workforce. London: CWL Enterprise.

Downloads

Published

2016-11-07

How to Cite

ODONGO, A. A., & MPHIL, M. W. (2016). AN ASSESSMENT OF THE EFFECT OF MOTIVATIONAL STRATEGIES ON ORGANIZATIONAL PERFORMANCE. A CASE STUDY OF XYZ COMPANY. International Journal of Psychology, 1(1), 10–29. Retrieved from https://iprjb.org/journals/index.php/IJP/article/view/161

Issue

Section

Articles