EFFECTS OF SUPPLIER DEVELOPMENT PRACTICES ON PERFORMANCE OF PHARMACEUTICAL SUPPLIERS FOR HOSPITALS IN NAIROBI CITY COUNTY
Keywords:
supplier development practices, pharmaceutical suppliers, hospitals, Nairobi City CountyAbstract
Purpose: The purpose of this study was to determine the effects of supplier development practices on performance of pharmaceutical suppliers for hospitals in Nairobi City County, Kenya.
Methodology: The study employed descriptive research design. The target population for the study was all the pharmaceutical suppliers in Nairobi City County, which were 243. The sample size for the study was 93 pharmaceutical distributors for Nairobi County private and public hospitals. Primary data was collected through a questionnaire. Descriptive and inferential analysis was conducted to analyze the data. The data was presented using tables, graphs and charts.
Results: The findings revealed a positive and significant relationship between supplier training, information sharing, management support, strategic partnership and performance of pharmaceutical suppliers for hospitals in Nairobi City County.
Unique contribution to theory, practice and policy: Based on the findings, the study recommended that both pharmaceutical distributors and hospitals should invest resources in training pharmaceutical suppliers; there should be better cooperation between the hospitals and pharmaceutical suppliers; both the hospitals and the pharmaceutical suppliers’ management should establish a good working relationship; and the government should provide strategic support to the pharmaceutical suppliers. Finally, the study recommended that similar studies should be conducted in other Counties for comparison purposes.
Downloads
References
Ang' ana, B.O. (2010). Determinants of Effective Supply Chain Management Performance in Road Construction Projects in Kenya.
Beckstead, J.W. & Beckie, T.M.(2011). How Much Information Can Metabolic Syndrome Provide? An Application of Information Theory: Clinical Prediction Models, Journal of Medical Decision Making,Vol. 31, pp.79-92.
Carr, A.S., & Pearson, J.N. (2011). Strategically managed buyer–supplier relationships and performance outcomes. Journal of Operations Management, 17, 497–519.
Cegielski, C.G.L., Jones-Farmer, A., Wu,Y. & Hazen, B.T. (2012). Adoption of cloud computing technologies in supply chains: An organizational information processing theory approach, International Journal of Logistics Management, vol. 23, No.2, pp.184-211.
Cheng, M.F. & Chi, H.C. (2008), “Key factors used by manufacturers to analyze supply-chain operational models: an empirical study among notebook computer firms”, International Journal of Management, vol.25 No.4, pp. 740-55.
Duba,T. Q. (2009). Investigating Influence Of Strategic Partnership Between Commercial Banks And Telecommunications Companies In Kenya. Unpublished Thesis, Kenyatta University.
Eltantawy, R.A., Giunipero, L. and Fox, G.L. (2009), “A strategic skill based model of supplier integration and its effect on supply management performance”, Industrial Marketing Management, Vol. 38 No. 8, pp. 925-936.
Forker, L.B., Ruch, W.A., & Hershauer, J.C. (2010). Examining Supplier Improvement Efforts fromBoth Sides, The Journal of Supply Chain Management, 35(3), 40–50
Greer, B.M., Maltbia, T.E. & Scott, C.L. (2006), “Supplier diversity: a missing link in human resource Development “, Human Resource Development Quarterly, Vol. 17 No. 3, pp. 325- 41.
Groves, K..M. Sketris, I. & Tett, S.E. (2013), "Prescription drug samples: does this marketing strategy counteract policies for quality use of medicines?" Journal of clinical pharmacy and therapeutics, 28,259-271
Hernandez- Espallardo, M., Rodriguez-Orejuela, A and Sanchez-Perez, M. (2010), “inter-organisational governance, learning and performance in supply chains”, supply chain management: International Journal, vol. 15 No.2, pp. 101-14.
Hubbard, D. (2010). How to Measure Anything: Finding the Value of Intangibles in Business, John Wiley & Sons, Hoboken, NJ.
Humphreys, P. K., Li, W. L., & Chan, L. Y. (2004). The impact of supplier development on buyer–supplier performance. Omega, 32(2), 131-143.
Kahkonen, A,-K., Lintukangus,K. and Hillikas, J. (2015). “Buyer’s dependence in value creating supplier Relationships”, Supply Chain Management: An International Journal, Vol.20/2 pp. 151-162.
Kannan, G., Devika,K. & NooruHaq, A. (2010) "Analyzing supplier development criteria for an automobile industry", Industrial Management & Data Systems, Vol. 110 Iss: 1.
Ketchen, D.J. & Hult, T.M. (2007), “Bridging organization theory and supply chain management: the case of best value supply chains”, Journal of Operations Management, vol. 25 No. 2, pp.573-75.
Kim, Y & Choi, Y.T (2015). Tie strength and value creation in the buyer-supplier context: A U-Shaped Relation Moderated by Dependence Asymmetry, Journal of Management, vol.20, pp. 1-36.
Krause, D.R., Handfield, R.B., & Tyler, B.B. (2007). The relationships between supplier development, commitment, social capital accumulation and performance improvement. Journal of Operations Management, 25, 528-545
Lewis, M and Brandon-Jones, A. (2010), competing through operations and supply, “The role of classic and extended resource-based Advantage”: International Journal of Operations & Production Management, Vol. 30 No.10, 2010.
Maina, E.W. (2011). Investigation of Strategic Supplier Related Factors Affecting Performance of Procurement Function: A Case of Mathira Water and Sanitation Company
McCabe, A. (2009). Private Sector Pharmaceutical Supply and Distribution Chains. Health Systems for Outcomes Publication
Menon, S.T. (2012).Human resources practices, Supply chain performance and wellbeing, International Journal of Manpower. Vol. 33, pp. 769-785.
Modi, S.B., & Mabert, V.A. (2007). Supplier development: Improving supplier performance through knowledge transfer. Journal of Operation Management, 25(1), 42-64.
Mollahosseini, A. & Barkhordar, M. (2010), “supplier knowledge management for supplier development”, The Review of Business Information Systems, vol. 14 No.4, pp. 17-25.
Orodho, (2005); Techniques of Writing Research Proposal and Report. Kanenzj HP
Pandey, V.C., Garg, S.K. & Shankar, R. (2010), “Impact of information sharing on competitive strength of Indian manufacturing enterprises an empirical study”, Business Process Management Journal, Vol.16 No. 2, pp.226-243.
Ployhart, R.E. & Molliterno, T.P. (2011). Emergence of the human capital resource: A multilevel model. Academy of Management Review, 36(1): 127-150.
Sanders, N.R., Autry, C.W. & Gligor, D.M.(2011), “The Impact of buyer firm information connectivity enablers on supplier firm performance: a relational view”, International Journal of Logistics Management, Vol.22 No.2, pp. 179-201.
Shook, C.L., Adams, G and Ketchen Jr, D. (2009), Towards a “theoretical toolbox” for strategic sourcing “supply chain management: An international journal vol. 14/1 pp. 3-10.
Smith, A. (1937), Wealth Nations, Random House, New York, NY.
Terpend, R., Tyler, R.B., Drause, P. R., & Handfield, R.B. (2008). Buyer-Supplier Relationships: Derived Value Over Two Decades. Journal of Supply Chain Management, 44(2), 28-55.
UN (2015). Seventh United Nations Conference to review the UN Set on Competition Policy. Geneva, 6-10 July 2015
Wagner, S. M. (2006). Supplier development practices: an exploratory study, European
Downloads
Published
How to Cite
Issue
Section
License
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution (CC-BY) 4.0 License that allows others to share the work with an acknowledgment of the work’s authorship and initial publication in this journal.
