Impact of Social Media on Strategic Management in Morocco

Authors

  • Amira Bennani The International University of Rabat

DOI:

https://doi.org/10.47604/ijsmp.1936

Keywords:

Impact, Social Media, Strategic Management, Morocco

Abstract

Purpose: The study sought to analyze the impact of social media on strategic management in Morocco

Methodology: The research was conducted entirely on desktop review method. Secondary data, or data that doesn't require actual observation in the field, are the focus of desk research. Because it requires little more than an executive's time, telephone rates, and directories, desk research is generally seen as a low-cost strategy in comparison to field research. As a result, the research used data that had already been collected and reported. This secondary data was readily available via the internet's digital library and scholarly articles.

Findings: The results show that social media has had a profound impact on strategic management. It has enabled organizations to identify and capitalize on opportunities, manage risks, and increase efficiency. By leveraging the power of social media, organizations can gain valuable insights into their customers, competitors, and the market, enabling them to make more informed and effective decisions. Social media has become an increasingly important part of the business landscape and its impact on strategic management in Morocco has been profound.

Unique Contribution to Theory, Practice and Policy: Future research in strategic management may be grounded in either the resource based view theory or the network based view theory. Policymakers, researchers, and academics from all across the world will all stand to gain from this study's findings. The study's findings will also be used by the country's top strategic management executives to boost the effectiveness of social media across all of their operations and initiatives. According to the research, social media organizations may boost their productivity in key areas by adopting rules for dealing with conflicts.

Downloads

Download data is not yet available.

References

Aboulghazi, H. (2021). Covid-19 Crisis Communication Management in Morocco: Investigating Male and Female Publics' Perceptions and Assessments of Moroccan Public Authorities' Crisis Response Strategies. Studies in Humanities and Education, 2(2), 1-11.

Aboulghazi, H. (2022). Covid-19 Crisis Communication Management in Morocco: Investigating Male and Female Publics' Perceptions and Assessments of Moroccan Public Authorities' Crisis Response Strategies. The Journal of Quality in Education, 12(19), 45-63.

Adama, T. Y. M., & Nadif, M. (2018). Investigating the impact of CEO's social network on SME performance and access to external resources in the Moroccan textile industry. Independent Journal of Management & Production, 9(1), 025-044.

Alaika, O., Doghmi, N., & Cherti, M. (2020). Social media addiction among Moroccan university students: a cross sectional survey. PAMJ-One Health, 1(4).

Al-Gasawneh, J. A., & Al-Adamat, A. M. (2020). The relationship between perceived destination image, social media interaction and travel intentions relating to Neom city. Academy of Strategic Management Journal, 19(2), 1-12.

Ananda, A. S., Hernández-García, Ã., & Lamberti, L. (2016). N-REL: A comprehensive framework of social media marketing strategic actions for marketing organizations. Journal of Innovation & Knowledge, 1(3), 170-180.

Arora, P., & Predmore, C. E. (2013). Social media as a strategic tool: Going beyond the obvious. In Social media in strategic management (Vol. 11, pp. 115-127). Emerald Group Publishing Limited.

Benhadj, Y. (2023). Examining the Effect of Incorporating Social Media Literacy into Moroccan Schools. Journal of Media Research, 16(1).

Bochenek, L. M., & Blili, S. (2014). Social media champions"”drivers and sophistication process of social media strategic management. In Social media in strategic management. Emerald Group Publishing Limited.

Chapus, Q., & Nordman, C. J. (2021). You're all I need to get by? Analyzing young entrepreneurs' networks in Morocco from a "quantified narratives" method. Social Networks, 66, 211-223.

Chiny, M., Chihab, M., Juiher, E. M., Jabari, K., Bencharef, O., & Chihab, Y. (2021). The impact of influencers on the company's reputation in developing countries: Case of Morocco. Indonesian Journal of Electrical Engineering and Computer Science, 24(1), 410.

Chouaib Dakouan, M., & Redouane Benabdelouahed, M. (2019). Exploratory Study: How Social Networks Effect the Purchasing Intentions of Moroccan Consumers? In Strategic Innovative Marketing and Tourism: 7th ICSIMAT, Athenian Riviera, Greece, 2018 (pp. 943-953). Springer International Publishing.

Dreher, S. (2014). Social media and the world of work: A strategic approach to employees' participation in social media. Corporate Communications: An International Journal, 19(4), 344-356.

Ebrahimi, M., Mahmoudoghli, R., & Rahbarqazi, M. (2022). Modeling Social Media Effects on Non-Electoral Participation in Morocco. Observatorio (OBS*), 16(3).

Eisenberg, E. M., Johnson, Z., & Pieterson, W. (2015). Leveraging social networks for strategic success. International Journal of Business Communication, 52(1), 143-154.

El khazri, A. (2022). The effects of e-marketing in enhancing customer loyalty in Moroccan hotels: The moderating role of social media. IJBTSR International Journal of Business and Technology Studies and Research, 4(1), 19-pages.

El Yaagoubi, W. L., & Machrafi, M. (2021). social media influencers, digital marketing and tourism in morocco. Economic and Social Development: Book of Proceedings, 145-152.

Elmahfoudi, M. A. Role of social networks and paperless citizens' claims processing in strengthening democracy in the Arab world: the case of Morocco.

Eveleens, C. P., van Rijnsoever, F. J., & Niesten, E. M. (2017). How network-based incubation helps start-up performance: a systematic review against the background of management theories. The Journal of Technology Transfer, 42, 676-713.

Fang, G. G., Qalati, S. A., Ostic, D., Shah, S. M. M., & Mirani, M. A. (2022). Effects of entrepreneurial orientation, social media, and innovation capabilities on SME performance in emerging countries: a mediated-moderated model. Technology Analysis & Strategic Management, 34(11), 1326-1338.

Fernández"Prez, V., Jos Verdú"Jóver, A., & Benitez"Amado, J. (2013). Managerial social networks and strategic flexibility: the role of strategic orientation. Personnel Review, 42(2), 134-153.

Freeman, R. E., Dmytriyev, S. D., & Phillips, R. A. (2021). Stakeholder theory and the resource-based view of the firm. Journal of Management, 47(7), 1757-1770.

Ghanem, A., Asaad, C., Hafidi, H., Moukafih, Y., Guermah, B., Sbihi, N., ... & Baina, K. (2021). Real-time info veillance of Moroccan social media users' sentiments towards the COVID-19 pandemic and its management. International journal of environmental research and public health, 18(22), 12172.

Heavey, C., Simsek, Z., Kyprianou, C., & Risius, M. (2020). How do strategic leaders engage with social media? A theoretical framework for research and practice. Strategic Management Journal, 41(8), 1490-1527.

Henry, R., & Bosman, L. (2014). Strategic management and social media: An empirical analysis of electronic social capital and online fundraising. In Social media in strategic management (Vol. 11, pp. 43-62). Emerald Group Publishing Limited.

Huggins, R., & Thompson, P. (2014). A network-based view of regional growth. Journal of Economic Geography, 14(3), 511-545.

Ibahrine, M. (2016). Social Media and Soft Political Change in Morocco. In State Power 2.0 (pp. 113-124). Routledge.

Icha, O. (2015). Effectiveness of social media networks as a strategic tool for organizational marketing management. J Internet Bank Commer, S2.

Khadraoui, S. (2020). Effects of social media in new businesses of us and Morocco.

Küng, L. (2016). Strategic management in the media: Theory to practice. Strategic Management in the Media, 1-256.

Lasserre, P. (2017). Global strategic management. Bloomsbury Publishing.

Marchand, A., Hennig-Thurau, T., & Flemming, J. (2021). Social media resources and capabilities as strategic determinants of social media performance. International Journal of Research in Marketing, 38(3), 549-571.

Mazouak, A., Bassiri, M., Lamniai, I., Muftisada, J., Tridane, M., & Belaaouad, S. (2021). Modeling of Digital Media in the Management of Educational Performance in Morocco School’ s. Iraqi Journal of Science, 17-23.

Mejjad, N., Cherif, E. K., Rodero, A., Krawczyk, D. A., El Kharraz, J., Moumen, A., ... & Fekri, A. (2021). Disposal behavior of used masks during the COVID-19 pandemic in the Moroccan community: Potential environmental impact. International Journal of Environmental Research and Public Health, 18(8), 4382.

Mweru, M. C., & Maina, T. M. (2016). Features of resource based view theory: An effective strategy in outsourcing.

Nahla, H. The social networks and the new social order between the individualized socialization and the socialized individualism: Empirical study on the case of Morocco. International Journal of Advanced Engineering, Management and Science, 2(6), 239475.

Nechba, Z. B., Boujibar, A., & Abdelkamel, A. L. J. (2022). Good governance and digitalization in Morocco: State of the art. IJBTSR International Journal of Business and Technology Studies and Research, 4(1), 9-pages.

Neill, M. S., & Moody, M. (2015). Who is responsible for what? Examining strategic roles in social media management. Public Relations Review, 41(1), 109-118.

Nobre, H., & Silva, D. (2014). Social network marketing strategy and SME strategy benefits. Journal of Transnational Management, 19(2), 138-151.

Wang, Z., & Kim, H. G. (2017). Can social media marketing improve customer relationship capabilities and firm performance? Dynamic capability perspective. Journal of Interactive marketing, 39(1), 15-26.

Downloads

Published

2023-04-17

How to Cite

Bennani, A. (2023). Impact of Social Media on Strategic Management in Morocco . International Journal of Strategic Marketing Practice, 5(1), 35–45. https://doi.org/10.47604/ijsmp.1936

Issue

Section

Articles